HX Cancels Fridtjof Nansen’s Upcoming Cruise Due to Technical Glitch

HX (Hurtigruten Expeditions) has cancelled the upcoming cruise of the Fridtjof Nansen, which was set to depart from Ushuaia, Argentina, on November 18, 2024. The cancellation follows a technical issue that occurred on the vessel shortly before its expected departure.

On November 16, a contained technical issue was reported on the Fridtjof Nansen. The company confirmed that the ship continued its journey as planned and safely reached Ushuaia on November 18. Ensuring passenger safety, HX stated that all guests and crew members were safe and accounted for, clarifying that the incident did not compromise the vessel’s safety or integrity.

HX’s technicians are actively addressing the issue and receive additional support as necessary. The safety and well-being of guests and crew is HX’s top priority. The company has maintained open communication with guests, providing updates as they work towards a resolution before disembarkation on November 19.

All passengers are scheduled to return home on November 19 via two charter flights to Buenos Aires. Due to the ongoing circumstances, HX has regrettably cancelled the next cruise.

HX has been in contact with affected travelers through text, email, and calls, and onsite support is also available to assist with urgent concerns. Most guests have already been rebooked, with HX managing travel arrangements, including flights and accommodations, throughout the weekend.

The company has expressed sincere apologies for the unexpected disruption, acknowledging the emotional toll it takes on guests, especially for those on once-in-a-lifetime journeys. HX is also planning compensation for impacted travelers and is committed to getting the situation resolved quickly.

They appreciate the understanding and patience of their guests and have extended their gratitude to their staff for their professionalism during this challenging time.

Set sail on a voyage of discovery with CruiseShip.net – your ultimate destination for all things cruising! Explore the latest news, insightful reviews, and thrilling cruising adventures from around the globe. Whether you’re a seasoned cruiser or a first-time traveler, CruiseShip.net is your go-to source for expert advice, insider tips, and inspiring stories to fuel your wanderlust. Embark on a journey like no other with CruiseShip.net – where every wave brings new excitement and endless possibilities on the high seas.