Heroic Actions of Royal Caribbean Crew Member During Scary Ship Accident

On June 8, 2025, a heroic act unfolded aboard the Royal Caribbean’s Symphony of the Seas as crew member Nitin Kumar sprang into action during a frightening incident. While serving guests in the Coastal Kitchen restaurant, circumstances escalated dramatically when a window suddenly cracked and shattered.

As the ship docked in Port Canaveral, Florida, Kumar noticed the dangerous situation developing for passengers lounging on the pool deck below. Realizing the imminent threat, he hurriedly left his serving area and dashed down two decks to warn and move guests out of harm’s way. Just moments after he evacuated the area, glass debris fell where the passengers had been sitting, potentially preventing serious injuries.

Several passengers took to social media to share their accounts of the harrowing event. One noted that the shaking of the ship might have contributed to the window’s failure, but everyone felt grateful for Kumar’s timely intervention. Fortunately, only minor injuries were reported, with one person sustaining a cut.

In the wake of the incident, fellow cruise passengers lauded Kumar’s swift decision-making and bravery. Acknowledgements poured in on social platforms with comments emphasizing his dedication and the need for recognition from Royal Caribbean. Kumar responded with heartfelt thanks, expressing that his actions stemmed from treating guests like family, a value instilled in him by the company.

In recognition of his extraordinary courage, Royal Caribbean awarded Kumar the Royal Way Hero Award, celebrating his exemplary commitment to safety and care for guests on board.

For more insights on cruise safety and exemplary crew members, visit Come Cruise With Me.

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